Maximising Your Appointment Profitability
For an Effective Internal Process and Customer Experience
Digitalising Appointment Booking
A good appointment system would also translate to a potentially good customer experience; also mean that both parties can either reschedule or cancel and yet would not affect the profitability of the service provider
In the service industry, the effectiveness of managing the appointment schedule of the service provider is directly related to the profitability of the business.
From the customer perspective, a good appointment system would also translate to a potentially good customer experience.
Imagine the frustration that customers would go through if the appointment was wrongly fixed making the customer turn up at the wrong time.
Imagine the frustration that customers would go through if the appointment was wrongly fixed making the customer turn up at the wrong time.
Introducing our 2-days Training Program
10001140971 | 10001141352
HRDC claimable
Digitalising Appointment Booking
You will learn
- Identify current process flow of the appointment setting for improvements
- Classifying and prioritizing appointments
- Utilising the online appointment scheduling system
- Implementation, monitoring and control
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